Privacy Policy

What We Collect

Information You Give Us

• Name, email, phone number, company name
• Account login credentials
• Payment and billing information
• Project requirements and communications

Information We Collect Automatically

• Website usage (pages visited, time spent, clicks)
• Device info (IP address, browser type, location)
• Cookies and analytics data

How We Use Your Information

We use your information to:

• Deliver our AI development and consulting services
• Process payments and send invoices
• Communicate about projects and updates
• Improve our services and develop new features
• Send marketing emails (you can opt-out anytime)
• Comply with legal requirements

How We Share Your Information

We share information with:

• Service providers: Hosting, payment processing, analytics, CRM tools
• Business transfers: If we're acquired or merge with another company
• Legal requirements: When required by law or to protect our rights
• Anonymized data: We may share aggregated data that can't identify you

We do NOT sell your personal information.

Cookies

We use cookies for:

• Essential site functionality
• Analytics and performance tracking
• Personalization and marketing

You can control cookies through your browser settings.

AI & Machine Learning

• Client project data is kept confidential and NOT used to train public AI models
• We may use anonymized project insights to improve our services
• We use third-party AI services (OpenAI, Google, Anthropic) - their privacy policies apply
• AI model outputs are probabilistic and not guaranteed to be accurate

Data Security

We protect your information with:

• Encryption in transit and at rest
• Access controls and authentication
• Regular security assessments

No security is perfect - we can't guarantee prevention of all breaches.

Your Rights

You can:

• Request access to your information
• Request corrections or deletion
• Opt-out of marketing emails
• Close your account

Email legal@okolabs.co for any privacy requests. We'll respond within 30 days.

California Residents: You have additional rights under CCPA to know what data we collect and request deletion.

Data Retention

We keep your information while your account is active and for up to 7 years after for legal/tax purposes. We may keep anonymized data indefinitely.

Children's Privacy

Our services are for businesses only. We don't knowingly collect information from anyone under 18.

Changes to This Policy

We may update this policy occasionally. We'll post updates here with a new "Last Updated" date. Continued use means you accept the changes.

Contact Us

Questions? Email legal@okolabs.co or write to the address above.